Shopify – ChatterPillar
Shopify + WhatsApp Integration

Turn Your Shopify Store Into A WhatsApp Store.

Connect your Shopify store with WhatsApp and bring product discovery, customer conversations, order updates and automated marketing together in one connected experience.

✓
Shopify products, customers and conversations connected through WhatsApp.
Customer Engagement 24/7
WhatsApp Sales LIVE
yourstore.myshopify.com
S
Your Shopify Store
WhatsApp Connected
Premium Product ₹1,499
New Collection ₹2,199
Best Seller ₹1,899
Special Offer ₹999
S
Shopify Store
→
W
WhatsApp Business
→
A
Automation
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₹
More Opportunities
Shopify Features

Everything Your Store Needs, Inside WhatsApp.

Bring products, customers, orders and conversations closer together with Shopify-focused WhatsApp tools.

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Share Product Catalogs At Scale

Share Shopify products with customers through WhatsApp campaigns and automated replies.

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Monitor Chat & Campaign Analytics

Understand campaign performance, customer responses and agent resolution activity.

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Automate Order Updates

Keep customers informed with automated order and shipment communication throughout their purchase journey.

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24/7 Sales & Support

Use chatbots and team inbox tools to keep customer communication moving beyond business hours.

Product Discovery

Bring Your Shopify Catalog To WhatsApp

Make it easier for customers to discover products without switching between multiple platforms. Connect your catalog with WhatsApp communication and use products naturally inside customer conversations.

  • Share products through campaigns
  • Use products inside automated replies
  • Help customers discover products directly through WhatsApp
Shop With Us On WhatsApp
Premium Bag ₹1,499
New Shoes ₹2,199
Smart Watch ₹3,999
Best Seller ₹1,899
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WhatsApp Catalog

Your customer can discover products and continue the conversation directly through WhatsApp.

Cart Recovery

Turn Abandoned Carts Into Completed Orders.

Customers often add products to their cart but don't complete checkout. Use WhatsApp automation to bring them back with timely reminders, product information and offers.

  • Automated abandoned-cart reminders
  • Include dynamic product information
  • Use unique discount codes when appropriate
  • Send customers back to the purchase journey
Abandoned Cart Recovery
WhatsApp Reminder Sent
Customer Cart
ABANDONED
Premium Collection 1 × Product added to cart
₹2,499
Hi! You left something behind 👋
Your cart is waiting for you. Complete your order before your items are gone.
Complete My Order
WhatsApp Store & Chatbot

Let Your WhatsApp Store Work 24/7

Create automated conversations that answer common questions, help customers discover products and collect useful information for future marketing campaigns.

  • Automate common questions like "Where's my order?"
  • Guide customers through product conversations
  • Collect customer preferences and responses
  • Create automated customer journeys without coding
CP
ChatterPillar Assistant Online • Automated Support
Hi! 👋 Welcome to our store. How can I help you today?
Shop Products
Track Order
Get Support
I want to track my order.
Sure! Please enter your order number and I'll help you check the status.
#CP10245
Your order is currently on the way 🚚
Team Inbox

One Inbox For Every Customer Conversation.

Bring customer conversations from WhatsApp, Facebook and Instagram into one organised workspace so your team can respond faster and keep sales conversations moving.

  • Manage multiple customer channels from one inbox
  • Respond to campaign conversations
  • Handle abandoned-cart and upsell conversations
  • Keep your customer communication organised
Team Inbox
● 12 ACTIVE CONVERSATIONS
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WhatsApp
F
Facebook
I
Instagram
AK
Aarav Kumar Can I get the product details?
2m
PS
Priya Shah Where is my order?
5m
RM
Rahul Mehta I left something in my cart.
8m
NS
Neha Shah Do you have this product in stock?
11m
Simple Setup

Connect Shopify. Start Conversations.

A simple customer journey from your Shopify store to WhatsApp communication.

01

Connect Shopify

Connect your Shopify store with your ChatterPillar WhatsApp setup.

02

Configure Automation

Set up your product communication, notifications, chatbots and campaigns.

03

Engage Customers

Reach customers with relevant messages throughout their shopping journey.

04

Track Results

Monitor conversations, campaigns and customer engagement through analytics.

Automated Communication

Every Important Store Update, Right Where Customers Are.

Use WhatsApp communication throughout the customer journey — from cart recovery to post-purchase updates.

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Abandoned Cart

Remind customers about products they added but didn't purchase.

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Order Confirmation

Keep customers informed after they successfully place an order.

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Shipment Updates

Share shipping and delivery updates during the post-purchase journey.

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Marketing Messages

Share customised offers, campaigns and product communication.

Shopify FAQ

Questions About Shopify + WhatsApp?

Here are answers to some common questions about the ChatterPillar Shopify integration.

The Shopify and WhatsApp integration connects your Shopify store with WhatsApp Business so you can use WhatsApp for customer engagement, product communication, notifications and automated conversations.
You can use WhatsApp automation for abandoned-cart reminders, follow-up messages, payment notifications, product communication and other customer engagement campaigns.
Connecting Shopify with WhatsApp allows businesses to share products, communicate with customers, send notifications and create convenient shopping conversations through WhatsApp.
Common examples include abandoned-cart reminders, order confirmations, shipment updates and customised marketing messages.
When a customer leaves products in their cart without completing the purchase, WhatsApp automation can send a reminder with the relevant purchase link and, where appropriate, an offer or discount.
The integration can bring product catalogs and customer communication into WhatsApp, allowing customers to discover products and continue their shopping conversation without repeatedly switching platforms.
Shopify + WhatsApp

Ready To Connect Your Shopify Store With WhatsApp?

Turn product discovery, customer support, cart recovery and store updates into connected WhatsApp conversations.

Book A Demo

Enhance your Shopify Store revenue by leveraging WhatsApp.

Connect your Shopify store to WhatsApp through chatterpillar to guarantee your presence wherever your customers are located.

Benefit Of Shopify Features In Chatterpillar

Share Product Catalogs at Scale

Send product catalogs at scale to customers on WhatsApp as part of campaigns & auto-replies

Monitor Chat & Campaign Analytics

Monitor campaign performance, response & resolution times of your agents to improve your customer experience

Automate order updates & track engagement

That allows you to track customer interactions, manage orders, and automate communication. Popular options include Facebook, Shopify.

24/7 Sales and Support

Enable 24/7 sales and support with WhatsApp chatbots and Team Inbox.

Watch Unattended Carts turn into Profitable Transactions

Create Chatbots & WhatsApp Stores in no time.

Boost E-commerce Sales with an Omnichannel Inbox Solution

Information You Require For Shopify With Chatterpillar

The integration of WhatsApp and Shopify, powered by chatterpillar, enables seamless connectivity between your Shopify store and the WhatsApp Business API. This integration allows you to enhance customer engagement on WhatsApp, providing a better experience for your Shopify customers.

By incorporating the WhatsApp and Shopify workflow, you have the ability to execute a range of WhatsApp marketing automation campaigns. These campaigns can include addressing cart abandonment, sending follow-up messages, providing payment notifications, and much more. This integration will greatly enhance customer engagement and ultimately boost revenue.

By linking your WhatsApp and Shopify accounts, you can effortlessly send product catalogs, notifications, and messages to your customers on WhatsApp. This integration allows them to conveniently shop without the need to leave the WhatsApp interface.

Abandoned cart reminders, order confirmations, shipment updates, and customized marketing messages.

Chatterpillar WhatsApp Business API sends automated reminders to customers who leave their cart without completing the order. These reminders can contain a link or button to the purchase page, and even special offers or discounts.