Turn Your Shopify Store Into A WhatsApp Store.
Connect your Shopify store with WhatsApp and bring product discovery, customer conversations, order updates and automated marketing together in one connected experience.
Everything Your Store Needs, Inside WhatsApp.
Bring products, customers, orders and conversations closer together with Shopify-focused WhatsApp tools.
Share Product Catalogs At Scale
Share Shopify products with customers through WhatsApp campaigns and automated replies.
Monitor Chat & Campaign Analytics
Understand campaign performance, customer responses and agent resolution activity.
Automate Order Updates
Keep customers informed with automated order and shipment communication throughout their purchase journey.
24/7 Sales & Support
Use chatbots and team inbox tools to keep customer communication moving beyond business hours.
Bring Your Shopify Catalog To WhatsApp
Make it easier for customers to discover products without switching between multiple platforms. Connect your catalog with WhatsApp communication and use products naturally inside customer conversations.
- Share products through campaigns
- Use products inside automated replies
- Help customers discover products directly through WhatsApp
Your customer can discover products and continue the conversation directly through WhatsApp.
Turn Abandoned Carts Into Completed Orders.
Customers often add products to their cart but don't complete checkout. Use WhatsApp automation to bring them back with timely reminders, product information and offers.
- Automated abandoned-cart reminders
- Include dynamic product information
- Use unique discount codes when appropriate
- Send customers back to the purchase journey
Your cart is waiting for you. Complete your order before your items are gone.
Let Your WhatsApp Store Work 24/7
Create automated conversations that answer common questions, help customers discover products and collect useful information for future marketing campaigns.
- Automate common questions like "Where's my order?"
- Guide customers through product conversations
- Collect customer preferences and responses
- Create automated customer journeys without coding
One Inbox For Every Customer Conversation.
Bring customer conversations from WhatsApp, Facebook and Instagram into one organised workspace so your team can respond faster and keep sales conversations moving.
- Manage multiple customer channels from one inbox
- Respond to campaign conversations
- Handle abandoned-cart and upsell conversations
- Keep your customer communication organised
Connect Shopify. Start Conversations.
A simple customer journey from your Shopify store to WhatsApp communication.
Connect Shopify
Connect your Shopify store with your ChatterPillar WhatsApp setup.
Configure Automation
Set up your product communication, notifications, chatbots and campaigns.
Engage Customers
Reach customers with relevant messages throughout their shopping journey.
Track Results
Monitor conversations, campaigns and customer engagement through analytics.
Every Important Store Update, Right Where Customers Are.
Use WhatsApp communication throughout the customer journey — from cart recovery to post-purchase updates.
Abandoned Cart
Remind customers about products they added but didn't purchase.
Order Confirmation
Keep customers informed after they successfully place an order.
Shipment Updates
Share shipping and delivery updates during the post-purchase journey.
Marketing Messages
Share customised offers, campaigns and product communication.
Questions About Shopify + WhatsApp?
Here are answers to some common questions about the ChatterPillar Shopify integration.
Ready To Connect Your Shopify Store With WhatsApp?
Turn product discovery, customer support, cart recovery and store updates into connected WhatsApp conversations.
Book A DemoEnhance your Shopify Store revenue by leveraging WhatsApp.
Connect your Shopify store to WhatsApp through chatterpillar to guarantee your presence wherever your customers are located.

Benefit Of Shopify Features In Chatterpillar

Share Product Catalogs at Scale
Send product catalogs at scale to customers on WhatsApp as part of campaigns & auto-replies

Monitor Chat & Campaign Analytics
Monitor campaign performance, response & resolution times of your agents to improve your customer experience

Automate order updates & track engagement
That allows you to track customer interactions, manage orders, and automate communication. Popular options include Facebook, Shopify.

24/7 Sales and Support
Enable 24/7 sales and support with WhatsApp chatbots and Team Inbox.
Watch Unattended Carts turn into Profitable Transactions
- 90% of your store visitors don't check out. Also retarget abandoned carts and product abandonment..
- Add dynamic product images and unique discount codes to your retargeting posts for more results..

Create Chatbots & WhatsApp Stores in no time.
- Automate common questions like "Where's my order?" with chatbots.
- Collect customer responses such as birthdays and preferences to shape future marketing campaigns.

Boost E-commerce Sales with an Omnichannel Inbox Solution
- Reply to messages received from Facebook, WhatsApp, and Instagram to engage potential customers and drive sales.
- Boost sales by effectively responding to marketing campaigns such as Abandoned carts and Upsell campaigns.

Information You Require For Shopify With Chatterpillar
The integration of WhatsApp and Shopify, powered by chatterpillar, enables seamless connectivity between your Shopify store and the WhatsApp Business API. This integration allows you to enhance customer engagement on WhatsApp, providing a better experience for your Shopify customers.
By incorporating the WhatsApp and Shopify workflow, you have the ability to execute a range of WhatsApp marketing automation campaigns. These campaigns can include addressing cart abandonment, sending follow-up messages, providing payment notifications, and much more. This integration will greatly enhance customer engagement and ultimately boost revenue.
By linking your WhatsApp and Shopify accounts, you can effortlessly send product catalogs, notifications, and messages to your customers on WhatsApp. This integration allows them to conveniently shop without the need to leave the WhatsApp interface.
Abandoned cart reminders, order confirmations, shipment updates, and customized marketing messages.
Chatterpillar WhatsApp Business API sends automated reminders to customers who leave their cart without completing the order. These reminders can contain a link or button to the purchase page, and even special offers or discounts.
